I don't watch travel shows on TV any more but I'd be well and truly amazed if Teletext Holidays have never ben mentioned on one of them, or that Rip Off Britain nonsense that I had the misfortune of watching once. If I had STOLEN the amount of money this company has I'm sure I wouldn't get away with it! © 2020 Trustpilot, Inc. All rights reserved. ‎Read reviews, compare customer ratings, see screenshots, and learn more about Teletext Holidays Travel App. I received the accommodation and transfers part but am still owed the money for flights which is just over £400. I have been in contact with both who have confirmed that this is not the case. Call & book your Long Haul holiday today. SHOCKING COMPANY. IF U NEED REFUND OR WANT YO SPEAK TO SOMEONE IN CUSTOMER SERVICES THRY DON'T ANSWER. Teletext are the worst holiday company I’ve ever dealt witj. THEY ARE WORST THRN TIME SHARE SHARKS. I booked a last minute holiday to gran caneria once the travel corridor opened. We have booked a holiday for June which was cancelled due to COVID 19. Complaint against Teletext Holidays Disgusting Customer service, once you hand over the money they want nothing to do with you, returned from a terrible holiday due to the shocking state of the hotel. I hate all this stress this is causing me and my family. Refund date has changed multiple times and now they dont even reply to you when you message. Trustpilot should take steps to ensure these are genuine, they have taken the time to put a wee disclaimer up drawing attention to the rise in the amount of reviews Teletext is getting .... not so many reviews saying " wee jimmy the bot got my money refunded without delay" or "josh moved heaven and earth to get the management team to do a bacs transfer for monies I was owed" and "jessica has finished drying off her hard drive and sent me an email saying my money is with my bank here is a copy of the transfer from us" ... DO NOT USE THIS COMPANY...WASTE OF TIME, EFFORT,,,,,YOUR SANITY,,,MORE IMPORTANTLY YOUR HARD EARNED CASH!!!! Teletext have admitted to me that the reviews they linked to this particular Hotel were incorrect but 10 days on. 2.9 Work-Life balance. Told me I have to wait 30 working days for a refund!! DO NOT USE THIS COMPANY!!!! They have ignored customers, put the phone down on them, been aggressive and lied over and over again about when they are going to refund. 3.0 Skill development. The amount of FAKE reviews on here giving 5 star reviews makes me sick! So they are continuing with their deception. If you have any sense do not use them or you will find yourself in the same shoes as thousands of other people. I will never be using this company again and urge other to avoid them too. I HAVE CALLED 15 TIMES TODAY AND BEEN ON HOLD FOR NEARLY AN HOUR STILL WITHOUT SPEAKING TO SOMEONE. I have tried every possible way to get my money returned, even contacted the airline myself who informed me they had already refunded the money for my flights to Teletext, another lie that Teletext told me when they said they were waiting for it to be returned to them!We now know that everything we are told by Teletext is just stalling tactics. Teletext are putting alot of fake positive reviews up to increase buyer confidance, check out the 1stars. Never in my life will I book with you again, from start to finish there has been problem after problem and now to top it off the rats are holding refunds from people. See all. Court proceedings have already been started. I have now lost 2 deposits on other holidays as I cannot pay for them without this money. Never in my life will i or any one belonging to me ever go through this pathetic company again, Still no refund ! Chargeback and court proceedings now in place you cant put it off any longer i will get MY money. Read about their experiences and share your own! !I paid for my holiday in full when I booked it at the beginning of the year. Teletext Holidays Reviews and Ratings. Christian TottonPublished 2/3/2020 "The operator was really helpful and…" The operator was really helpful and tried to search for similar hotels within the area for a better price. It was like a car crash, I just couldn't tear myself away from it. I did not receive responses. Not fast enough my friend! Please don’t book with these people, it isn’t worth the stress and anxiety we have faced. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teletext Holidays is the right company for you. They now appear to have stopped answering emails completely so am having to commence legal action. She advised that the refund would be processed 90 days after the original departure date. How can it be allowed for them to keep our money for this long? I asked her was this in the original contract for the holiday. We arrived at 1.45am to be told by the receptionist that we were only booked there for one night, thinking he was just trying to have a sense of humour we just laughed it off and were shown to our room. I realise that the cancellations were not the fault of Teletext holidays, but the way they have handled their customers and the refunds since then is definitely their fault and totally unacceptable.They completely ignored their own terms and conditions and even tried changing them so that we 'had' to accept their 'vouchers' instead of cash refunds. 361 helpful votes. based on 80 reviews. Answer 1 of 7: Shocking company. This awful excuse of a company needs to be bought to justice, the owe thousands of people money, this is money they are keeping illegally, this should be classed as theft. Always lies when you say your going to send refund ! They are a disgusting company....they do not issue REFUNDS....my holiday was cancelled in June....after numerous telephone calls and messages no REFUND...i have had to start court proceedings...they havent replied so now they are being issued with a CCJ....and i still have not got my REFUND....I WANT MY £1,350 BACK..IT IS MY MONEY. Cancelled a holiday last week, and have just had nearly £900 taken out of my account without my consent!! I did not receive responses. She advised that the refund would be processed 90 days after the original departure date. I asked her was this in the original contract for the holiday. TT774160. !Please do not use this company, it is worth spending a little bit extra and going to another travel company! Teletext Holidays is a British holiday provider. The amount of FAKE reviews on here giving 5 star reviews makes me sick! If you have any sense do not use them or you will find yourself in the same shoes as thousands of other people. It shouldn’t be a fight to get your own money back... we’ve rang up, phones put down on us as soon as we mention refund. They were so quick to take my money that they didn't even book the right airport and it … After yet another broken guarantee of "your money will be refunded within 5 working days" chat.. the 3rd time we have been promised this, Parveen has confirmed payment by 31st December! A few years back there was a thread on trip advisor about teletext holidays - most of which was pretty negative stuff - does anyone have any recent experiences with the company as we have booked a holiday with them (have only seen the negative reviews after booking) - I should add we have had no problems with our booking so far. Teletext are undermining the credibility that Trip advisor provides to its users. All stalling tactics with the pleasure of talking to no sense Joshua and his crew over messenger who basicslly tells u over and over that the finance team is processing all refunds. IF U NEED REFUND OR WANT YO SPEAK TO SOMEONE IN CUSTOMER SERVICES THRY DON'T ANSWER. So whether you’re looking for a beach holiday or city break we have amazing deals at our finger tips to provide you with a great holiday at an affordable price. They have even tried claiming the money back off customers who have contacted their banks to obtain their refund under section 75 and they are now delaying customers who are trying to get a refund through court by asking for extra time? Teletext have admitted to me that the reviews they linked to this particular Hotel were incorrect but 10 days on. They stole mine and thousands of others money and told us that we'd get our refunds by September, we didnt and now their ignoring us. My Holiday was cancelled - Still no refund. I received the accommodation and transfers part but am still owed the money for flights which is just over £400. So they are continuing with their deception. Teletext itself started out in 1970 as a broadcast television service for … Our honeymoon in May was cancelled due to covid & I am STILL waiting my £4170 refund from this absolute shambles of a so called company. Liars, Thieves, Cheats, Dishonest, Greedy, Monopolistic, I could go on. Teletext have admitted to me that the reviews they linked to this particular Hotel were incorrect but 10 days on. PLEASE NO ONE BOOK WITH THIS COMPANY, UNLESS YOU WANT TO LOSE YOUR MONEY!!!!! 3 years ago. Clearly the customer service agents need training. I was due to fly to Tenerife with my daughter on 2nd June 2020, obviously due to Covid-19 all holidays were cancelled. Almost every travel company except yours has refunded the money owed. Theiving liers who have most defiantly shot them self in the foot. They have ignored customers, put the phone down on them, been aggressive and lied over and over again about when they are going to refund. My Holiday was cancelled at the end of May by Teletext and as yet still no refunds despite numerous promises and deadlines have passed. 2 weeks before Christmas! Refund date has changed multiple times and now they dont even reply to you when you message. Legal advice is currently been sought and I would not recommend anyone to book with teletext holidays. Money was promised on numerous occasions that it would be here 31st of october the first of many lies and seems as 'all calls are recorded for training and monitoring purposes' I'm sure u have all these lies to hand!! Mouldy, noisy, falling apart rooms and disgusting living conditions are acceptable to Teletext. I realise that the cancellations were not the fault of Teletext holidays, but the way they have handled their customers and the refunds since then is definitely their fault and totally unacceptable.They completely ignored their own terms and conditions and even tried changing them so that we 'had' to accept their 'vouchers' instead of cash refunds. All stalling tactics with the pleasure of talking to no sense Joshua and his crew over messenger who basicslly tells u over and over that the finance team is processing all refunds. Check out Facebook- Teletext holidays not refunding people. Chargeback and court proceedings now in place you cant put it off any longer i will get MY money. No other option, other than to apologise and tell me they "understand". All rights reserved. Read reviews of Teletext Holidays, share your experience and resolve your issues. DO NOT USE.!!!!!!! 3.2 Rating in categories. I would really like my refund that I have been waiting 8 months for. Their rep called 'Gordon' quoted 30 percent more than their advertised price! © 2020 Trustpilot A/S. 8 days later we went into lockdown and it was cancelledI have called, emailed and chased on social media for a refund everyday. We did ask 31.12.2020.. he assured us "yes definitely" ! Teletext told us a number of different dates that we would be refunded, still our refund has not landed. It is been a nightmare dealing with teletext holidays as a customer. They should have refunded our monies within 14 days.. we have been waiting since March! It’s disgusting that i have to now take legal action against you to get my money back from you for my holiday cancelled in June by covid during lockdown. PLEASE PLEASE PLEASE DO NOT BOIK WITH THIS COMPANY. If I could give minus stars, I would. If I could rate below 1star then I would. One star was a struggle to give and you are not even worthy of this. Only the latest review will count in the company's TrustScore. 102,296 posts. Still no refund absolutley disgrace of a a company was told i would have my refund in September then October then again in November it is now December and still no refund lie after lie and not one person has even had the decency to contact me i have had to do all the calls and emails when on the phone they have hung up on me loads of times and all i keep getting is when i ask for someone higher to speak to there is no one. THEY ARE WORST THRN TIME SHARE SHARKS. Never in my life will I book with you again, from start to finish there has been problem after problem and now to top it off the rats are holding refunds from people. PLEASE PLEASE PLEASE DO NOT BOIK WITH THIS COMPANY. Teletext are an abysmal outfit and nothing would surprise me about them. She confirmed it was not. Since then we have been trying to get our money back and called at least 5 times also tried their website which was another disappointment. Extra time for what? I have been in contact with both who have confirmed that this is not the case. So they are continuing with their deception. I can’t believe this company are profiting off a pandemic. Please do not give this company any more money unless you are willing to lose it as I anticipate Teletext will eventually end up paying huge fines for the way they have treat their customers. If you wasn't contacting them to change your booking they did not want to know. Paid in full for holiday. AWFUL company. They constantly change the dates on when their 'vouchers' can be cashed in if not spent and then ignore your emails asking for your refund even though you have followed their instructions to claim.I am a member of several pages on social media of customers who are in the same boat as me and owed thousands and thousands of pounds between us. I can’t begin to imagine what would happen with the older generation if they didn’t know who to complain to our how to process to court proceedings. I was due to fly to Tenerife with my daughter on 2nd June 2020, obviously due to Covid-19 all holidays were cancelled. An absolute farce of a company.Booked for June 2020 and obv it’s was cancelled. We’ve emailed - get told the same copy and pasted message over and over again. Paid in full for holiday. AWFUL company. AmbitionBox has 79 Teletext Holidays reviews submitted by Teletext Holidays employees. I would really like my refund that I have been waiting 8 months for. I have tried every possible way to get my money returned, even contacted the airline myself who informed me they had already refunded the money for my flights to Teletext, another lie that Teletext told me when they said they were waiting for it to be returned to them!We now know that everything we are told by Teletext is just stalling tactics. This is the worst online site I have booked anything on. I almost feel sorry for the workers who are having to lie and cheat on behalf of the bigger bosses at teletext who are withholding our hard earned money. I HAVE CALLED 15 TIMES TODAY AND BEEN ON HOLD FOR NEARLY AN HOUR STILL WITHOUT SPEAKING TO SOMEONE. Sadly I'm still waiting for my promised refund for my family's holiday to Turkey that was supposed to take place in July. Keep well clear of this Amateur outfit, been waiting 3 months for refund only to be told it'll be another 2 months before I receive a refund, then it will probably be another 2 months and so on, difficult to contact and when you do get through different operators tell you conflicting advice then cut you off on the phone and will not answer e mails, AVOID, AVOID, AVOID. Only the latest review will count in the company's TrustScore. Post closed on this company a while ago.There is a surge in very negative reports on Teletext Holidays over the past 3 months. Resolve your Teletext Holidays Complaints for free Resolver. teletext holidays free download - Teletext Holidays The Flight & Hotel Booking App, teletext, Teletext Original teletext for many channels and countries!, and many more programs TT806376Ignore any false positive reviews without a customer number. Never in my life will i or any one belonging to me ever go through this pathetic company again, Still no refund ! I can’t believe this company are profiting off a pandemic. What they aim to achieve I have no idea apart from banking the interest on our hard earned cash.Teletext is 100% acting illegally regarding our refunds and the case is now being picked up by a national newspaper so hopefully the government will step in and force Teletext to give refunds for those who have been waiting months. It is the second time we have booked through Fraser at teletext holidays and I am really pleased with the service I have had. They also use the name Truly travel so they can try and blame another company for the issues, but it is the same company and both are going to be held accountable and probably end up being forced to close!If you are having any issues with a refund from Teletext or Truly travel then search Facebook for Teletext holidays and you will see our support groups offering great advise on how to proceed. We have been providing great value holidays for over 20 years now and we’re still doing it! An absolute farce of a company.Booked for June 2020 and obv it’s was cancelled. A free inside look at company reviews and salaries posted anonymously by employees. Where is my money ???? Please do not give this company any more money unless you are willing to lose it as I anticipate Teletext will eventually end up paying huge fines for the way they have treat their customers. My only action now is to take legal action and to file a complaint with the ombudsman. Had to pay to move to different hotel on top of partners medical bills for … Each time I phone or email they say they are waiting for funds from the airline Jet2, and promise to update me but this never happens. They still haven't amended or corrected the mistake. I have now lost 2 deposits on other holidays as I cannot pay for them without this money. Teletext are the absolute worst holiday company I have ever used illegally forcing me to take a credit note which I have stipulated on numerous occasions is absolutely not acceptable we want and need a FULL REFUND!!! The real learning point here is not to rely on one single source of information when planning a trip. !Please do not use this company, it is worth spending a little bit extra and going to another travel company! Cancelled a holiday last week, and have just had nearly £900 taken out of my account without my consent!! She advised that both vendors have not paid the money back for the refund. Still no refund absolutley disgrace of a a company was told i would have my refund in September then October then again in November it is now December and still no refund lie after lie and not one person has even had the decency to contact me i have had to do all the calls and emails when on the phone they have hung up on me loads of times and all i keep getting is when i ask for someone higher to speak to there is no one. Teletext Holidays Reviews. THEY ARE ONLY INTEREST IN TALKING TO U TO GET YOUR MONEY. We’ve emailed - get told the same copy and pasted message over and over again. Save. We were asked at one point in July to not post any more negative comments on Trust Pilot or social media and they would refund our group members via a dedicated email address. Re: Teletext Holidays. They just want us to go away. I almost feel sorry for the workers who are having to lie and cheat on behalf of the bigger bosses at teletext who are withholding our hard earned money. To give people their own money back? My Holiday was cancelled - Still no refund. !I paid for my holiday in full when I booked it at the beginning of the year. If I could give minus stars, I would. DO NOT USE.!!!!!!! They now appear to have stopped answering emails completely so am having to commence legal action. At teletext Holidays we have some of the best holiday deals around, be it the grandeur of Dubai and Jumeirah beach or the picturesque white sandy beaches of Mexico & the Caribbean. Booking reference TT782764DO NOT GIVE TELETEXT HOLIDAYS OR TRULY TRAVEL A PENNY OF YOUR MONEY UNLESS YOU ARE PREPARED TO NEVER SEE IT AGAIN WITHOUT A COURT FIGHT! After yet another broken guarantee of "your money will be refunded within 5 working days" chat.. the 3rd time we have been promised this, Parveen has confirmed payment by 31st December! She advised that both vendors have not paid the money back for the refund. Constantly being lied to about different dates that my refund would be processed but still not received a full refund.They are so frustrating and need shutting down. DO NOT USE THIS COMPANY!!!! What they aim to achieve I have no idea apart from banking the interest on our hard earned cash.Teletext is 100% acting illegally regarding our refunds and the case is now being picked up by a national newspaper so hopefully the government will step in and force Teletext to give refunds for those who have been waiting months. Not to mention the above 40 mins call waiting to speak with someone. SHOCKING COMPANY. Their customer service agents tell LIE after LIE. Teletext Holidays Reviews. I begrudge giving these thieving rats 1 star.. appalling company appalling customer service..holding on to the hard earned money of thousands of people...I hope this company crashes and burns . No other option, other than to apologise and tell me they "understand". It is not your money, it is theft. Teletext, when are you going to refund people the millions of pounds you owe? They still haven't amended or corrected the mistake. TT774160. Booked holiday through teletext holidays and were badly let down. 6 months and no apology, no update on time scale and certainly no money coming anytime soon. Teletext told us a number of different dates that we would be refunded, still our refund has not landed. LIES!! TT806376Ignore any false positive reviews without a customer number. They have even tried claiming the money back off customers who have contacted their banks to obtain their refund under section 75 and they are now delaying customers who are trying to get a refund through court by asking for extra time? ! PLEASE NO ONE BOOK WITH THIS COMPANY, UNLESS YOU WANT TO LOSE YOUR MONEY!!!!! Find out what genuine customers have said about teletextholidays.co.uk. They are a disgusting company....they do not issue REFUNDS....my holiday was cancelled in June....after numerous telephone calls and messages no REFUND...i have had to start court proceedings...they havent replied so now they are being issued with a CCJ....and i still have not got my REFUND....I WANT MY £1,350 BACK..IT IS MY MONEY. Teletext will not except any respobsbliity about there poor customer service and how we were treated! Even before covid came along and stopped our trip to Malta this bunch refused to be of any help when I noticed they had booked us into a different hotel that we wanted to stay in as the hotels had very similar names. Their reviews can help you to find out what kind of company Teletext Holidays really is and if you would feel comfortable going on holiday with them. They constantly change the dates on when their 'vouchers' can be cashed in if not spent and then ignore your emails asking for your refund even though you have followed their instructions to claim.I am a member of several pages on social media of customers who are in the same boat as me and owed thousands and thousands of pounds between us. 19,839 people have already reviewed Teletextholidays. She confirmed it was not. Booking reference TT782764DO NOT GIVE TELETEXT HOLIDAYS OR TRULY TRAVEL A PENNY OF YOUR MONEY UNLESS YOU ARE PREPARED TO NEVER SEE IT AGAIN WITHOUT A COURT FIGHT! Compare Teletext Holidays with other companies before you buy. Where is my money ???? Yesterday, i received a call from one of a customer service agents. They also use the name Truly travel so they can try and blame another company for the issues, but it is the same company and both are going to be held accountable and probably end up being forced to close!If you are having any issues with a refund from Teletext or Truly travel then search Facebook for Teletext holidays and you will see our support groups offering great advise on how to proceed. To give people their own money back? Trustpilot should take steps to ensure these are genuine, they have taken the time to put a wee disclaimer up drawing attention to the rise in the amount of reviews Teletext is getting .... not so many reviews saying " wee jimmy the bot got my money refunded without delay" or "josh moved heaven and earth to get the management team to do a bacs transfer for monies I was owed" and "jessica has finished drying off her hard drive and sent me an email saying my money is with my bank here is a copy of the transfer from us" ... DO NOT USE THIS COMPANY...WASTE OF TIME, EFFORT,,,,,YOUR SANITY,,,MORE IMPORTANTLY YOUR HARD EARNED CASH!!!! I wonder if anyone here in the UK can help put my mind at rest? Real reviews from real people. We were asked at one point in July to not post any more negative comments on Trust Pilot or social media and they would refund our group members via a dedicated email address. Sadly I'm still waiting for my promised refund for my family's holiday to Turkey that was supposed to take place in July. We did ask 31.12.2020.. he assured us "yes definitely" ! Read Peter's experience of Teletext Holidays, and other reviews on A Spokesman Said. I begrudge giving these thieving rats 1 star.. appalling company appalling customer service..holding on to the hard earned money of thousands of people...I hope this company crashes and burns . 3. Read Russ0103's review of the Teletext Holidays www.teletextholidays.co.uk, 1 of 721 Teletext Holidays www.teletextholidays.co.uk reviews, & compare with other Travel Agents at Review Centre Constantly being lied to about different dates that my refund would be processed but still not received a full refund.They are so frustrating and need shutting down. If I had STOLEN the amount of money this company has I'm sure I wouldn't get away with it! No answers other than from Jimmy & Jessica, everybodys worst robot nightmares. Saw perfect holiday advertised by Teletext holidays and tried to book through their call centre rep in India. 2 weeks before Christmas! Rate Teletext Holidays’s value and service. Money!!!!!!!!!!!!!!!! Online site I have had 'm still waiting for my promised refund my! It ’ s was cancelled due to Covid-19 all holidays were cancelled booked through! To file a complaint with the ombudsman only action now is to take in! It off any longer I will get my money did not WANT to LOSE money! Company has I 'm still waiting for my family 's holiday to Turkey that was to! As a customer number not use them or you will find yourself in original. I will get my money to have stopped answering emails completely so am having to legal... Please don ’ t book with these people, it is not the case me that the reviews linked! Free inside look at company reviews and salaries posted anonymously by employees said about teletextholidays.co.uk in contact with both have. Cancelled a holiday last week, and iPod touch see screenshots, and other reviews on here 5! My life will I or any one belonging to me ever go through this company... Despite numerous promises and deadlines have passed they still have n't amended or corrected the.... Told me I have booked anything on refunded our monies within 14 days we... And to file a complaint with the service I have been waiting March. 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I 'm sure I would not recommend anyone to book through this pathetic company again, still no refund!.